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Operator Dispatch Desk

STANDARD

Load sourcing, scheduling, and exception handling so operators maximize hours-of-service productivity while we manage complexity.

Higher utilization hoursReduced dwell & idle wait timeCleaner exception resolution

Core Capabilities

Load Sourcing

24/7 Coordination

Exception Handling

Carrier Vetting

Ideal Use Cases

  • Owner-operator lane management
  • Night/weekend coverage gap
  • Scaling new authority operations

What Sets It Apart

Continuous monitoring window
Exception triage protocol
Selective load vetting

Focus KPIs

Dispatch response disciplineException closure consistency

Service Level Notes

24/7 desk coverage with prioritized escalation for safety events.